pak777 Privacy Policy

01 Introduction

pak777 ("pak777", "we", "us", "our") operates the online casino and sports betting platform accessible at pak777.co (the "Platform"). As the data controller for personal data processed via the Platform, pak777 is committed to handling your information responsibly, transparently, and in accordance with applicable data protection principles.

This Privacy Policy applies to all registered users, visitors, and any other individuals whose personal data pak777 processes in connection with the Platform. By registering an account or using pak777, you acknowledge that you have read and understood this Privacy Policy.

References to "personal data" in this Policy mean any information that identifies or could reasonably identify you as an individual — including your name, mobile number, email address, financial information, and device identifiers.

02 Data We Collect

pak777 collects the following categories of personal data from users of the Platform:

pak777 does not collect special categories of sensitive personal data (such as health data or political opinions) unless required for responsible gaming compliance purposes, in which case such data is handled with additional safeguards and only with your explicit consent where required.

03 How We Collect Data

pak777 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey;
• Automatically — through cookies, pixels, server logs, and similar tracking technologies when you access or use the Platform;
• From third parties — including identity verification providers, payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), fraud detection services, and publicly available sanctions and PEP screening databases.

04 How We Use Your Data

pak777 uses the personal data we hold about you for the following purposes:

• To create and manage your pak777 account and verify your identity in accordance with our KYC obligations;
• To process deposits and withdrawals via your chosen payment method (JazzCash, Easypaisa, or Pakistani bank transfer) and to maintain accurate financial records;
• To provide access to the sports betting and casino products available on the Platform, including live cricket betting, PSL markets, live dealer games, and slot titles;
• To comply with anti-money laundering ("AML"), counter-terrorist financing ("CTF"), and responsible gaming obligations;
• To detect, investigate, and prevent fraud, cheating, multi-accounting, and other prohibited conduct under our Terms & Conditions;
• To communicate with you regarding your account, transactions, promotions, and important Platform updates;
• To provide and improve customer support via live chat and email;
• To analyse Platform usage patterns and improve the user experience for Pakistani players;
• To enforce our Terms & Conditions and any contractual obligations between you and pak777.

05 Legal Basis for Processing

pak777 processes your personal data on the following legal grounds:

• Contract performance — processing necessary to provide the pak777 Platform and fulfil our obligations to you as a registered user;
• Legal obligation — processing required to comply with KYC, AML, CTF, and responsible gaming regulatory requirements;
• Legitimate interests — processing for fraud prevention, Platform security, analytics, and the improvement of our services, where such interests are not overridden by your rights;
• Consent — where you have given explicit consent for a specific purpose (e.g., optional marketing communications), which you may withdraw at any time by contacting pak777 support.

06 Data Sharing & Disclosure

pak777 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors — JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT processing partners, solely for the purpose of processing your transactions;
• Identity and KYC verification providers — to confirm your identity and age in compliance with our regulatory obligations;
• Fraud and AML screening services — to screen transactions and user profiles against sanctions lists and fraud databases;
• IT infrastructure and hosting providers — who process data on pak777's behalf subject to binding data processing agreements;
• Regulatory and law enforcement authorities — where we are required or permitted by law to disclose information, including responses to lawful requests from competent authorities.

All third-party service providers engaged by pak777 are contractually required to process personal data only for the purposes specified by pak777 and to maintain appropriate technical and organisational security measures.

07 Cookies & Tracking Technologies

pak777 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us operate the Platform efficiently and improve your experience.

The types of cookies we use include:

• Strictly necessary cookies — required for the Platform to function, including session management and login state. These cannot be disabled.
• Performance and analytics cookies — used to understand how Pakistani users interact with pak777, identify popular games and markets, and measure page performance.
• Functional cookies — used to remember your preferences (such as language settings and preferred payment method) to personalise your experience.
• Security cookies — used to detect and prevent fraudulent activity, bot access, and account takeover attempts.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the pak777 Platform, including login persistence and game loading.

08 Data Retention

pak777 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. Specific retention periods include:

• Account and transaction data: retained for a minimum of five (5) years following account closure, in line with standard AML and financial record-keeping requirements;
• KYC documentation: retained for the duration of the account relationship and for a minimum of five (5) years thereafter;
• Customer support communications: retained for three (3) years from the date of the relevant interaction;
• Technical and usage logs: retained for up to twelve (12) months from the date of collection.

Where data is no longer required for any lawful purpose, pak777 will securely delete or anonymise it in accordance with our data destruction procedures.

09 Data Security

pak777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the pak777 Platform;
• Hashing and salting of stored passwords — pak777 never stores your password in plain text;
• Access controls restricting personal data access to authorised pak777 personnel on a strict need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability management;
• SMS-based verification for new device logins to your pak777 account.

While pak777 takes data security seriously, no method of electronic transmission or storage is 100% secure. If you suspect unauthorised access to your pak777 account, please contact our support team immediately via live chat.

10 Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by pak777:

• Right of access — to request a copy of the personal data pak777 holds about you;
• Right to rectification — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to restrict processing — to request that pak777 limits the processing of your data in certain circumstances;
• Right to data portability — to receive your personal data in a structured, commonly used format where processing is based on your consent or a contract;
• Right to object — to object to processing based on legitimate interests, including direct marketing;
• Right to withdraw consent — to withdraw any consent previously given without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact pak777 via live chat or by email at [email protected]. We will respond to all verified requests within 30 days.

11 Children's Privacy

The pak777 Platform is strictly restricted to users aged 18 years and above. pak777 does not knowingly collect personal data from persons under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, delete all associated data, and reverse any transactions processed.

Parents and guardians who believe a minor may have accessed pak777 are encouraged to contact our support team immediately so that we can take appropriate action.

12 International Data Transfers

pak777 may transfer your personal data to service providers located outside your country of residence, including in jurisdictions where data protection laws may differ from those in your home jurisdiction. Where such transfers occur, pak777 implements appropriate safeguards — including contractual data protection clauses — to ensure that your data receives a level of protection consistent with this Privacy Policy.

13 Policy Updates

pak777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform functionality. Where material changes are made, we will notify registered users via their registered mobile number or email address prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of the pak777 Platform after any update constitutes your acceptance of the revised Policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way pak777 processes your personal data, please contact us via:

• Live chat — available 24/7 at pak777.co
• Email — [email protected]

We are committed to resolving all privacy-related enquiries promptly and transparently.